Divided co-ownership management
One point of contact for administration, finances and operations
multiRent manages condominium syndicates in Montreal, on the South Shore and on the North Shore, with a team whose combined experience in property management exceeds twenty years. Bookkeeping, meetings, maintenance, emergencies: the board decides, we execute.
multiRent is a divided co-ownership manager in Montreal, on the South Shore and on the North Shore. One point of contact takes on the bookkeeping, the syndicate’s administration and day-to-day operations, with three packages from 10 $ per unit per month and a monthly minimum of 210 $. The full handover, with dated milestones, takes 30 jours.
Running a syndicate is not a hobby
In most small and mid-sized buildings, the board rests on one or two people who agreed to take it on. They are neither accountants nor property managers. And yet the obligations do not get any lighter.
Information scatters
Invoices, requests and documents travel between several inboxes. When nobody can find the information quickly, decisions drag and tensions rise.
Neighbours decide for neighbours
Refusing an expense, or asking for a payment from someone you meet in the elevator, is an untenable position for a volunteer director in the long run.
Obligations pile up
Contingency fund, maintenance logbook, financial statements, notices and minutes: requirements that call for method and consistency.
What multiRent takes on
Three areas, one file. The board keeps the decisions; the rest is ours.
Accounting and finances
- Collection of fees and follow-up of accounts in arrears
- Financial statements and budget tracking
- Contingency fund management
- Supplier payments
Syndicate administration
- Notices, general meetings and minutes
- Keeping the registers and the syndicate’s documents
- Correspondence with co-owners
- Registered mail
Operations and maintenance
- Handling and tracking of resident requests
- Maintenance logbook and work follow-up
- Tenders and supplier contracts
- Emergency coordination
Co-owner portal included
- Every co-owner sees their statement and documents
- Progress of their requests visible at any time
- Without going through a board member
- History kept and searchable
Network of subcontractors
- Vetted, insured contractors, licensed by the Régie du bâtiment where the law requires it
- Routine repairs and emergencies dispatched by our team
- Bids compared for the board before the work
- One person responsible for the follow-up when something breaks
Compliance
- Follow-up of the contingency fund study and the maintenance logbook
- Bill 16 timeline
- Protection of personal information (Law 25)
- Filings with the Registraire des entreprises
We integrate best-in-class tools, and we build what they don’t do
Our solution is built on open technologies. For the portal and the accounting we pick the strongest tools in their category; everything that connects them and makes them work, we build in house, from what our managers and your co-owners actually do with them. Your registers and financial statements stay exportable: nothing that belongs to you is locked in.
Every request becomes a tracked ticket
No more email lost in a director’s inbox. The co-owner follows the progress of their own request, and the board has nothing to relay.
Assisted answers to routine requests
On part of our portfolio, a balance question, a document request or a question about the building’s rules gets an answer drafted from that building’s own by-laws. A manager can intercept it during a set delay, and anything touching safety, law or a dispute is handed to a person.
The phone does not go unanswered
Outside office hours, a voice assistant records the building, the unit and the nature of the request, then routes it to the right place. An emergency always reaches a person, nights and weekends included.
AI speeds up the processing. Decisions and emergencies stay with people. What our systems do, and what they will not do.
Three packages, priced per unit
You choose the level of service. The price follows the number of units in your building, and the minimum is public.
- Fee collection and follow-ups
- Financial statements and budget
- Co-owner portal
- Everything in the financial package
- Meetings, minutes, registers
- Registered mail and formal notices
- Everything in the administrative package
- Maintenance, repairs, claims
- Contractor coordination
Monthly minimum of 210 $ and a one-time setup fee of 450 $. Amounts before tax. GST and QST apply (14.975%). See the full table and worked examples.
What boards say
We do not publish the names of the syndicates we manage — the same discretion you will benefit from. Named references, with people you can call, are provided to boards considering a proposal.
I became president the way it usually happens in small buildings: someone had to do it. What saved me from starting from scratch was that everything was already in order — the files, the numbers, the building’s history. I could ask my questions and get clear answers without feeling I was a bother.
We are six units. We have no accountant and no staff: what we need is a manager who does the work and explains what they do, in words we understand. That is what we have, and exactly what we were looking for.
Pierre, president of a condominium syndicateSaint-Amable
In an eight-unit building, the board is often one or two people who agreed to take it on. That is my case. I am neither an accountant nor a property manager: I am a co-owner who said yes.
What multiRent gives me is not having to carry everything alone. Co-owners’ requests are handled, invoices and documents are filed, and when I have a question, someone answers me instead of sending me to a form.
Most important, multiRent is the interface with the other co-owners. It is no longer up to me to knock on a neighbour’s door about a payment. When the manager writes, the message lands better — and I stay a neighbour. In an eight-unit building, that is worth gold.
Chantal, director of a condominium syndicateBoucherville
We are a small syndicate and, before, we managed everything between neighbours: requests, invoices and documents were scattered across our inboxes. The problem was not a lack of goodwill, but the difficulty of finding information quickly. And when information is missing, tensions rise fast.
Bringing in an outside manager improved things greatly. Requests are centralised and tracked, decisions are recorded and clearly explained. It is no longer one co-owner having to say no to another: the manager applies the rules the same way for everyone.
As secretary, I now know where to find the information. It has considerably lightened the board’s load and, above all, defused several conflicts before they grew.
Frantz, secretary of a condominium syndicateMontreal
Your first thirty days
Nobody ever says what happens between the decision and the day everything runs. Here is the sequence — the same on every mandate, with something in writing at each milestone.
Signature
The file opens the same day: signed contract sent to both parties, dedicated team assigned, emergency line active.
Transfer of the books
You sign the transfer letter, we go and get the files — and we list in writing what is missing.
Everything switches over
Register and portal open, pre-authorised debits in place, suppliers and emergencies taken over, co-owners notified by us.
Report to the board
A written report: what is in place, what remains open, the calendar for the next twelve months.
What we ask of you
- Sign the transfer letter to the outgoing manager
- One sixty-minute meeting at the start of the mandate
- One board member designated as contact during the transition
What you no longer have to deal with
- Chasing the former manager for the files
- Re-entering balances or rebuilding the unit register
- Notifying co-owners of the change
- Answering emergencies during the transition
No interruption of service. The emergency line is active from day 1, before the transfer is even complete. If the outgoing manager drags their feet, we do the chasing — and you get the state of play in writing, at regular intervals.
Let’s take fifteen minutes
Tell us where your building stands. We call you back to talk it through — with no sales proposal until we have understood your situation.
Would you rather talk right now? 438 817-8399 — or pick a slot directly in our calendar.
Areas served
Montreal, the South Shore and the North Shore, for buildings of 5 to 200 units. Outside that area, we do not take on mandates for the time being.
