What boards ask us before they sign.

A condominium manager takes on the day-to-day administration of a divided co-ownership building on behalf of the syndicate: financial management (fee collection, budget, financial statements), administration (registers, meetings, minutes, correspondence) and operations (maintenance, repairs, claims). The board keeps the decisions; the manager executes and reports. multiRent offers these three areas as packages that build on one another. To choose a manager, our guide explains what to check.

At multiRent, financial management is 10 $ per unit per month, administrative management 27 $ and full management 37 $, before tax, with a 210 $ monthly minimum and a one-time 450 $ setup fee. On the Montreal market, 35 $ to 50 $ per unit per month is common for comparable management. The full table shows what that means for your number of units.

Divided co-ownerships of 5 to 200 units, in Montreal, on the South Shore and on the North Shore. A plex converted into condos as much as a multi-building residential complex. Below 5 units, a tailored arrangement can be discussed. Outside that area, we do not take on mandates for the time being.

In a self-managed building, one or more co-owners do the work as volunteers, often out of necessity more than choice. A manager brings the method, the tools and the time the work requires, and above all a neutral position: it is no longer a neighbour asking a neighbour for a payment. The board keeps every decision. Our comparison details what changes in practice.

The board administers the syndicate between general meetings: it sees to the preservation of the building, administers the common portions, carries out the decisions of the meeting and oversees the finances. Its composition, terms and powers are set by the declaration of co-ownership and the Civil Code of Quebec. A manager supports the board in those responsibilities without replacing it: the decision-making power stays with the directors.

Fees are collected by pre-authorised debit on the scheduled date. Returned payments are handled, late accounts are followed up automatically, and late interest is applied as set out in your declaration. The board sees where accounts stand through the portal without compiling anything, and accounts in arrears follow a documented sequence, up to a formal notice if it comes to that.

Routine communications go by email and through the portal. Formal notices go out as tracked physical mail from the same file, with the cost charged to the right syndicate. The form of delivery a given notice requires depends on your declaration of co-ownership and on the law: when there is any doubt, we check with the syndicate’s lawyer before sending.

We prepare the notice, the agenda, the financial documents and the quorum sheet, then send everything within the timelines set by your declaration. Before anything goes out, the system checks the calendars of the people who must attend. The meeting is held online or in a room; co-owners vote and sign their proxies by link, and the minutes follow. Our guide to general meetings describes each step.

Yes. Every co-owner can see their statement, the minutes and the syndicate’s documents, open a request and follow its progress, from a computer or a phone. Nobody is required to use it, though: documents to sign and forms go through unique links with no account to create, and the phone remains a perfectly valid way to reach us.

A voice assistant takes the call, recognises the building and captures a structured message that goes to the right file. An emergency is never left as a message: it is routed to a person, at any hour, through the line given to residents of buildings under management. What our systems do, and what they do not.

Adopted in 2019, Bill 16 amended the Civil Code of Quebec to strengthen long-term planning in co-ownerships. The regulation that sets out its application has been in force since August 14, 2025 (Order 991-2025). Since that date a syndicate certificate is required when a unit is sold, and every syndicate must have, by August 14, 2028 at the latest, a compliant maintenance logbook and contingency fund study. Where your syndicate stands.

Through a study by a building professional, who assesses the condition and useful life of the common-portion components and establishes the amounts to set aside for their replacement. The annual contribution to the fund then rests on that study’s conclusions, which the board puts to a budget vote. We do not carry out the study: we track its deadline, pass the logbook and the building’s history to the professional, and build its conclusions into the budget. Our contingency fund guide explains the mechanism.

Yes, with a deadline of August 14, 2028 to have a logbook that complies with the regulation. It records the common-portion components, their condition and the history of interventions — dates, nature of the work, who did it, invoices. At multiRent the logbook is part of the management mandate and fills itself in as the everyday work happens: every request opens a ticket, every intervention is recorded in it. Why a logbook has to live.

A one-off contribution asked of co-owners to pay for work that neither the operating budget nor the contingency fund covers. It is often a source of tension because it arrives without warning. The way to make it less likely is well known: a contingency fund funded according to the study, and an annual budget that plans major work instead of suffering it.

As a general rule, the common portions are the syndicate’s responsibility and are funded through the fees; the inside of the unit is the co-owner’s. In between, restricted-use common portions — balconies, windows, assigned parking spaces — are allocated as your declaration of co-ownership provides, and the declaration governs. When a situation does not read clearly in it, we document it and put it to the board, with the syndicate’s lawyer if needed.

General expenses are shared by all co-owners according to their share: roof maintenance, insurance, management. Particular expenses concern only the co-owners who benefit from a given common portion — the elevator, the garage, a pool. The exact allocation is the one in your declaration of co-ownership, and that is what we apply in the statements.

The syndicate must insure the building and its civil liability, and each co-owner must insure their own liability and improvements. Amounts, deductibles and coverage are decided with the syndicate’s broker. Every year we collect the co-owners’ insurance certificates, with automatic follow-up until they arrive, and keep the register current for the board.

The Civil Code of Quebec sets the general rule and your declaration of co-ownership may refine it. We calculate quorum from your syndicate’s register of votes, track the proxies received, and tell you before the meeting whether the announced attendance is enough. If quorum is not reached, the reconvened meeting follows the rules of the Code and of your declaration; for a meeting whose quorum is disputed, we defer to the syndicate’s lawyer. Our guide to general meetings.

The same as any co-owner: voting at the meeting, standing for the board, consulting the syndicate’s documents, using the common portions. On arrival we send them their portal access, the declaration of co-ownership, the by-laws and the latest financial statements, and we update the register.

Yes, if your declaration or a resolution of the syndicate allows it, which we check with you. The online meeting, voting and proxies by link are included in administrative management. An in-person meeting remains possible; it is the same documents and the same register.

In 30 jours, with milestones dated from signature. Day 0: signed contract, dedicated team, emergency line active. Weeks 1 and 2: transfer of the books and a written list of missing documents. Weeks 3 and 4: register and portal open, pre-authorised debits in place, co-owners notified by us. Day 30: written report to the board. If the outgoing manager drags their feet, we do the chasing. Your first thirty days, in detail.

one year, renewable, for every package. We have no other way to keep you than doing the work properly, and that is deliberate. The termination terms are in the contract and are explained to you before signature.

That depends on the notice period in your current contract: it is the first thing we look at with you. Once the decision is made, we handle the transfer letter and the retrieval of the files. Write to us or book fifteen minutes to place your file.

Emails, calls and routine reports are never billed extra. What is billed appears in the schedule of exceptional services attached to the contract, handed over before signature. The 210 $ monthly minimum and the 450 $ setup fee are published on the pricing page, with worked examples.